System Circulation Heads Meeting

September 16, 2004

Meet me call 9-10 AM

 

Present:  Laura Gallucci (SYS), Janet Brackett (FAR), Janet Babb (AUG-OCLS), Judith Clarke (AUG), Christine Hepler (LAW), Barbara Higgins (BPL), Sherry McCall (LAW), Stephanie Ralph (LEG), Louise Hinkley (MSL), Greg Stowe (LAW), Jerry Lund (ORO). 

 

Absent:  Stephanie Bresett, FK; Nancy Fletcher, PI; Casandra Fitzherbert, USM; UMachias.

 

I.                   Call to order

Janet Brackett waited until 9:10 to call the meeting to order.  Because of an email problem, Laura may not have been able to reach everyone soon enough to confirm that today’s meeting would be held despite her part-time schedule following an injury. 

 

Judith Clarke volunteered to be secretary.

 

II.                Approval of minutes from last meeting

Minutes from last meeting had not been posted as of today.   Once Laura has reviewed them they will be posted on the Library Support page and everyone can email their comments and/or approval.

 

III.             Issues with running statements of charges – tabled until October meeting

 

IV.              Borrowing libraries and overdues – tabled until October meeting.

 

V.                 Frequency of student patron load

            Janet (FAR) said that she and Stephanie (FK) had concerns that student records are not updated frequently enough. This problem should be resolved with Peoplesoft but we will have to work around it for now.  Farmington's problems were with their summer one-week courses, which are graduate and teacher recertification courses called institutes.  Laura will schedule extra student loads on Fridays in the summer to handle this problem.

 

VI.              Removing last patron number from item records

Laura reported that with Millennium’s last upgrade it is now possible to rapid      update out the last patron number without removing date of last checkin information.  The library directors want each library in charge of its own items, and Laura can give us control of patron numbers in our own items. 

a.Laura said this would mean a massive deletion of all patron numbers in all items – a huge project.  She will do this global purge after libraries decide what they want to do.  After that, each library can decide how often to remove numbers.  Barbara (BPL) had issues with quick removal; Louise (MSL) asked if the purge could be done with a cut-off date so we would have the last few months.  Laura said she could gather a review file from 6/1/2004 or earlier.  This is OK with ORO, MSL, LLR, UMA, BPL, ORO, FAR.  Laura agreed to contact the libraries not represented for their opinion.

b.      At the October meeting, Laura will give suggestions as to how each library can maintain its own information.  There will be no purging until Laura hears from the other System libraries.

 

VII.           Offline Circulation

            Janet (FAR) asked how to use this and what is its status?  Laura explained that Innovative has integrated this so we all have it.  Even though URSUS is not usually down for long, FAR and ORO would like to know how to use this for circumstances when we do need it.  Laura will add to the list of training modules she is creating.

 

VIII.        Handheld scanners -- usefulness

Janet (FAR) said we got these years ago but there is no way to program them as the accompanying disk is blank.  Laura said that ORO and FK have been very patient in trying to use these.   FK tried to use it to compare inventory to shelf list but found it took at least a whole day to run, as it runs again entire system!   This function is not well supported by III.  Laura will put this on her training agenda and evaluate it. 

 

IX.              Updating authentication database

This pertains to earlier concern about student patron loads.  Updating is now done on Monday and Wednesday and Laura says we may need to add a Friday.  FAR says these one-week patrons don’t always come in at the system level and may be manually entered.  Laura is not sure how to address this if the student record isn’t in the system.  Janet will talk with Student Services at Farmington.

 

X.                 Policy drafts

a. Laura had posted on Library Support draft policy revisions for III.F – Course Reserves – as follows:

 

  1. Recommend that a new section, III.F.2., Materials not to place on reserve, be added to the policy manual.
  2. Recommend that former section III.F.Course Reserves, be renamed III.F.1 Handling of records
  3. Draft policy for III.F.2.  Materials not to place on reserve.

 

A UMS Library may place its own materials on reserve (course reserves). A UMS Library may not borrow materials (through requestor or ILL) from another library to place on reserve.

 

There were suggestions for adding to this draft statement:  “Nor will a UMS library place on reserve materials that belong to another library” and “Library will place on reserve only materials from own library or personal copies…”

 

Laura said she would rework the statement to clarify and post another draft.

           

a.Requestor processing procedure

      Following is the draft posted on Library Support:

 

Requestor Processing procedure overview:  The URSUS system requires that the following procedure be followed to ensure proper and accurate processing of requestor materials:

 

General Procedure (Excludes OCLS):

 

Patron requests a book using requestor

Item status changes from Available to Hold

Lending library receives paging slip, pulls book from shelf

Lending library does NOT check in title, simply puts book in mail delivery to borrowing library

Then one of two scenarios happens. 

 

Either:

Borrowing library receives book, checks book in.

Book status changes from "Hold" to "On Holdshelf"

(Libraries choosing this option MUST regularly use the Clear Holdshelf function)

 

Or

 

Borrowing library receives book, DOES NOT check book in, but puts on holdshelf and contacts patron.

Patron checks out book, book status changes from "Hold" to "Due date"

 

 

When the book is returned:

Borrowing library checks in book

Item status changes from due date to In Transit

Lending library receives book, checks in

Item status changes from In Transit to Available.

 

Special (MSL handling, OCLS):

 

MSL handling:  Borrowing library must check in a MSL book.  To fulfill this requirement, the borrowing library may:

            -Check in the MSL book immediately upon receipt, or

            -Clear the status of the MSL book at the time of issuing it to the patron.

 

 

OCLS Handling:  All OCLS materials should be sent to UMA for processing.  UMA will check out the materials to the patron, and send to the site or center.  All transactions that take place at a site or center are recorded on a logsheet.

 

 

Louise (MSL) said she was considering another sentence pertaining to MSL.  She will give this clarification to Laura.

Janet Babb (OCLS) said that direct checkout/sending to sites and centers (as opposed to sending all books through UMA) also needs to be added under OCLS handling.  Janet will send a proposed sentence for Laura to incorporate.  When Stephanie (LEG) asked which is better, Janet said it doesn’t matter except that direct sending is quicker.  Each library can decide which to do.   

      Laura will provide a new draft of this procedure.

 

 

b.      General Policy Manual tune up

               Laura will send out a draft of the whole manual, with areas needing tweaking shown in color.  All should review this before the October meeting so we can discuss it in person.

 

XI.              Libraries that will lend materials to out-of-state students

Laura has a list of libraries willing to do this (all except LEG).  Janet Babb said the options are to send books directly to patron or send to Augusta for forwarding.  Louise will check regarding MSL but said she sees no problem doing it if the books can go through UMA.    Janet (FAR) also prefers sending to another library rather than direct to patron.

Laura asked if OCLS had a budget for this; Janet said they did and that OCLS will reimburse libraries for lost book(s).  BPL has been sending books to patrons and paying shipping. 

Laura will add this to the policy manual in the appropriate place.

 

XII.           Replacement charges swapping - policy

Directors do not want libraries to swap replacement charges.

Laura will add this to the policy manual.

 

XIII.        Other

a.     Suggestions for training modules –Laura's list so far has:

Notices

Holds

Millennium Statistics

Financial Functions

Offline Circulation

INNReach

Hand-held Scanners

Janet (FAR) added Course Reserves

 

b.      Janet (OCLS) said she couldn’t sort paging slips.  Laura will call her.

c.       Greg (LAW) had issues with overdue notices – Laura will call him.

d.      INNReach tab in Millennium  - Laura said we can decide to keep or not.

e.       Janet (OCLS) asked if libraries that issue ID cards as library cards could bring a photocopy of their card to the October meeting.  Laura reminded everyone that there is a place on Library Support to see pictures of cards (she has received only two so far).  Go to FAQ in Mariner, then Barcode Issues and Where is barcode located? and you’ll see the pictures.  If libraries want to post pictures of their cards, contact Tim Pellett.  Picture should be of front and back of card.  Janet said this would help OCLS. 

 

XIV.        Adjournment.

Meeting adjourned at 9:58 AM.  Next meeting is scheduled for October 15, 2004, at the System Office from 10 a.m. to 2 p.m..