Contact Us

Staff Directory

Please visit our Staff Directory for individual contact information for Maine InfoNet staff.

For Patrons

Patrons should contact their own local library with questions about their library card or services. Search for your library’s contact information at Find a Maine Library.

For library staff

 Please open a ticket at for support requests and problems related to MaineCat, URSUS, SOLAR, Minerva, Marvel!, and the InfoNet Download Library. Once you have opened a ticket, communication via telephone or email is welcome. If you are unable to access the above URL, you can open a ticket by sending an email to; please remember to include your phone number.

For system emergencies, please call the Systems Managers. For off-hours emergencies, call the Executive Director.

Mailing Address

Maine InfoNet
University of Maine
5784 York Village, Suite 58
Orono, Maine 04469-5784

Office Fax